Cancellation & Refunds Policy
Last updated: June 26, 2026
1. Digital Products and Services
Because JyoViveka provides digital information services (including automated reports, Prashna answers, and charts) that are delivered instantly upon successful payment, we generally do not offer refunds once a service has been rendered or a report has been generated.
2. Technical Failures
If you are charged for a service but do not receive the report or answer due to a technical failure on our end, please contact us within 7 days. We will investigate the issue and, if verified, we will either manually provide the service or issue a full refund to your original method of payment.
3. Subscription Cancellations
If you are subscribed to a recurring plan (e.g., monthly guidance), you can cancel your subscription at any time through your account dashboard. Your cancellation will take effect at the end of the current billing cycle, and you will not be charged further. We do not provide prorated refunds for mid-cycle cancellations.
4. Fraudulent Transactions
If you suspect a fraudulent transaction on your account, please contact us immediately. We will work with our payment gateway partners (such as Razorpay) to resolve the issue as quickly as possible.